What recourse do we have? what can we do?

my wife has worked as a medical service provider( non-cna) for the mentally disabled. at a care home for over a year. 9 months ago a mentally disabled client attacked my wife and caused a neck laceration plus tearing her dress ( I have photo's). this incodent was not report by her employeer or the damage this same client did to the inside of our car. She left that facility home and was transfered to another more passive home.
Recently my wife pulled 2 shifts @ 10 hours per shift. when it came to releave her, no one showed. The manement expected her to find a replacment, nor would they come up and relieve her themselves.

what recourses do we have availble to us, help?

they also only pay overtime after 40 hours, not over 8....

The state medical board has to license these people, so I would file a complaint starting there. Also, it is illegal for them to make her work that way, so I would contact the labor board, if she is a union member, call the union rep and complain there as well. The state mandates that these homes follow certain protocol if they aren't then they are in trouble and can be fined or even closed. GOOD LUCK and tell your wife to be safe....

Get another job? (duh..)

By the time you go through all the red tape it won't be worth it. Just help her find another job.

go to the media, always worked when people in my work place had a problem

Call 1-800-THE-DOGS